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Manage Knowledge Base Tags

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Written by Raphael Cardona

Create Tags

As knowledge management team, you would be able to create tags by simply following these steps:

  1. Go to Admin Settings on the left navigation pane

  2. You will be presented with a menu, you can click Tags menu

  3. On the right-hand side, click Create tags

  4. Then input the Tag title and description

  5. Once you're finished, click Create tag

Archived Tags

You can follow these four steps, to archived unused/ irrelevant tags:

  1. Go to Admin Settings on the left navigation pane

  2. You will be presented with a menu, you can click Tags

  3. Click on the three-dots on the specific tag.

  4. Click Archived tags

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