After registering, when you first sign in to LegalEye, you will be presented with an MFA set up flow where you will be required to choose an additional method of authentication in addition to the password and username you registered with. You can either use an authenticator app such as Microsoft Authenticator or Google Authenticator (recommended) or SMS.

Once you have set up your Multi-factor authentication, each time you log in to LegalEye, you will need to use your MFA details to login.

If you chose to use Authenticator app, you will get your one-time code for successful LegalEye log in.

Step 1. Input your Username and Password as usual

Step 2. Open your authenticator app, check what’s the current valid one-time code for you to log in

Step 3. If you put the correct one-time code, you can log in successfully

If you do not have access to your authenticator app, you can use the recovery code you saved earlier in Step 3 of “Setting up your MFA”

Step 1. When you are presented with the one-time code input click “Try another method?” and choose “Recovery code”

Step 2. Use your recovery code from Step 3 to type in your recovery code and follow the prompts

Each time you log in into LegalEye, you will need to have access to the phone number you registered MFA with to get your one-time code for successful legaleye log in.

Step 1. Input your Username and Password as usual

Step 2. Follow the on screen prompts to receive your one-time code via SMS

If you do not have access to the mobile number you used to register MFA with, you can use the recovery code you saved earlier in Step 3 of “Setting up your MFA”

Step 1. When you are presented with the one-time code input click “Try another method?” and choose “Recovery code”

Step 2. Use your recovery code from Step 7 to type in your recovery code and click ‘continue’ and follow the prompts