Barclays Connect is a collaborative space where your law firm can engage with Barclays’ users and provide answers to their legal queries. This helps build a strong knowledge repository that can be easily accessed by the Barclays team on demand. Questions are asked to to multiple law firms and represent an opportunity for you to demonstrate your domain expertise.

Each question has a title, detailed description, author, date of publication, status, priority, due date, jurisdictions, tags, views and likes.

You can access Barclays Connect using the link in the left navigation menu.

By default, questions are open on LegalEye for 7 days after which they are automatically closed. The author can reopen a question if required. Only open questions can be answered by you. Depending on your licence tier you may see historic questions, including those you have previously answered.

You can filter the questions using the drop-down options at the top of the index.

The filters work by using ‘OR’ logic, that is, if you select "Tags" = ‘Copyrights’ and ‘Passing Off’, the index will filter and show questions with either a ‘Copyright’ tag or a ‘Passing Off’ tag or both.

You can also filter by keywords using the search bar located at the top and sort by most recent and oldest.

You can also identify important questions by looking at other factors such as priority (displayed as red (High), yellow (Medium) or green (Low) dot next to the question title), views and likes.

Once you have identified the question, follow these five steps to submit an answer:

When the Barclays team review your answer they may ask further questions or reply inline. If you receive a mention or reply, you can respond by following these steps: